Shipping policy

SHIPPING POLICY

Last Updated: July 27, 2026

At Junglesden, we aim to deliver your orders safely and on time. This Shipping Policy explains how we process, dispatch, and deliver orders placed through Junglesden.com.

Junglesden is a kidswear brand operated by Nigam Ventures.

1. SHIPPING LOCATIONS

We currently deliver orders to serviceable addresses across India, subject to the availability of our logistics and courier partners.

Delivery availability may vary depending on the destination PIN code.

At checkout, you will be able to see whether delivery is available to your address.

2. ORDER PROCESSING TIME

Orders are generally processed and prepared for dispatch within 1–3 business days after the order is successfully placed and payment is confirmed.

Orders placed on Sundays or public holidays may be processed on the next available business day.

During periods of high order volumes, sales, promotions, or unforeseen circumstances, processing may take longer than usual.

If there is a significant delay in processing your order, we will make reasonable efforts to contact you using the contact information provided at checkout.

3. SHIPPING AND DELIVERY TIME

After your order has been dispatched, estimated delivery times are generally:

  • Metro and major cities: 2–5 business days

  • Other locations: 3–7 business days

  • Remote or difficult-to-service locations: 5–10 business days

Delivery timelines are estimates and are not guaranteed.

Actual delivery time may vary depending on:

  • Delivery location and PIN code;

  • Courier availability;

  • Weather conditions;

  • Public holidays;

  • Transportation delays;

  • Operational disruptions;

  • Incorrect or incomplete address information;

  • Customer availability; and

  • Other circumstances beyond our reasonable control.

4. SHIPPING CHARGES

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

We may offer:

  • Standard shipping;

  • Free shipping on qualifying orders;

  • Promotional or limited-time shipping offers; or

  • Other shipping options where available.

Shipping charges and free-shipping eligibility may vary depending on the order value, destination, promotional offers, or other applicable conditions.

5. ORDER TRACKING

Once your order has been dispatched, we may provide you with a tracking number or tracking link, where available.

You can use the tracking information provided to monitor the progress of your shipment.

Tracking information may take some time to become active after the order is handed over to the courier.

6. DELIVERY ATTEMPTS

Our courier or logistics partner may make multiple delivery attempts depending on their delivery procedures.

Please ensure that:

  • Your delivery address is complete and accurate;

  • Your phone number is active and reachable; and

  • Someone is available to receive the package, where required.

If a delivery cannot be completed due to an incorrect address, incomplete address, unavailable recipient, or repeated failed delivery attempts, the package may be returned to us.

In such cases, additional shipping or re-delivery charges may apply where permitted by applicable law.

7. WRONG OR INCOMPLETE SHIPPING ADDRESS

Customers are responsible for providing accurate and complete shipping information at the time of placing an order.

Please carefully check your:

  • Name;

  • House or flat number;

  • Street or locality;

  • City;

  • State;

  • PIN code; and

  • Contact phone number.

If you notice an error in your shipping address, please contact us immediately at junglesden@gmail.com.

We will try to update the address before dispatch, but we cannot guarantee that changes can be made after an order has been processed or shipped.

8. DELAYED OR LOST SHIPMENTS

Although we work with logistics partners to ensure timely delivery, delays may occasionally occur due to circumstances outside our control.

If your order appears to be significantly delayed or is marked as delivered but you have not received it, please contact us at:

Email: junglesden@gmail.com
Phone: +91 96674 42470

We will coordinate with the relevant courier or logistics partner to investigate the issue and assist you with the next steps.

9. DAMAGED PACKAGES

Please inspect your package when you receive it.

If the package appears visibly damaged or tampered with, we recommend taking photographs or videos of the package before opening it and contacting us as soon as possible.

If the product inside is damaged, defective, or incorrect, please contact us in accordance with our Return, Refund & Exchange Policy.

Please provide your order number and clear photographs or videos of the package and product when requested.

10. PARTIAL OR MISSING ITEMS

If you receive an incomplete order or an item is missing from your package, please contact us at junglesden@gmail.com as soon as possible after delivery.

Please provide:

  • Order number;

  • Name of the customer;

  • Details of the missing product; and

  • Photographs or videos of the package and its contents, if requested.

We will investigate the matter and provide an appropriate resolution where the issue is verified.

11. CASH ON DELIVERY (COD)

Cash on Delivery may be available for selected locations and orders, subject to availability.

COD availability may depend on:

  • Delivery PIN code;

  • Order value;

  • Courier service availability; and

  • Other applicable conditions.

If you place a COD order, please ensure that you are available to receive and pay for the order at the time of delivery.

Repeated refusal or non-acceptance of COD orders may result in restrictions on future COD availability.

12. DELIVERY TO REMOTE LOCATIONS

Some remote, rural, or difficult-to-service locations may have longer delivery times or may not be serviceable by our logistics partners.

If your PIN code is not serviceable, we may contact you to discuss available delivery options or cancel and refund the order where applicable.

13. SHIPPING AND RETURNS

Shipping and delivery charges may be treated differently depending on the reason for the return.

For change-of-mind returns, the customer may be responsible for return shipping costs, subject to our Return, Refund & Exchange Policy.

If you receive a defective, damaged, incorrect, or wrongly delivered product, please contact us as soon as possible. If the issue is verified, we will provide an appropriate resolution in accordance with our Return, Refund & Exchange Policy and applicable law.

14. FORCE MAJEURE

Junglesden shall not be responsible for delays caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters;

  • Severe weather;

  • Floods;

  • Fires;

  • Pandemics or public health emergencies;

  • Government restrictions;

  • Strikes;

  • Transportation disruptions;

  • Courier or logistics disruptions;

  • War or civil unrest; or

  • Other events beyond our reasonable control.

We will make reasonable efforts to minimize the impact of such events and resume normal shipping operations as soon as reasonably possible.

15. CONTACT US

If you have any questions regarding shipping or delivery, please contact us:

Junglesden
Operated by: Nigam Ventures
Email: junglesden@gmail.com
Phone: +91 96674 42470
Business Address: B-103, Crossings Republik, Clement City, Ghaziabad, Uttar Pradesh – 201016, India

Website: Junglesden.com

Last Updated: July 27, 2026